Sales Policy

Effective Date: March 6, 2025

At Macrosora, we are committed to providing high-quality footwear and an excellent shopping experience. This Sales Policy outlines the terms and conditions governing purchases, pricing, payment, and order fulfillment. By placing an order on our website, you agree to the terms outlined below.

1. Order Placement & Confirmation

  • Orders can be placed directly through our website Macrosora.
  • Once you place an order, you will receive an order confirmation email with details of your purchase.
  • If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us at info@macrosora.xyz.
  • We reserve the right to refuse or cancel any order due to pricing errors, product unavailability, or suspected fraudulent activity.

2. Pricing & Promotions

  • All prices listed on Macrosora are in USD and are subject to change without prior notice.
  • Prices do not include shipping fees, taxes, or customs duties (if applicable).
  • Discounts and promotional offers are available for a limited time and cannot be combined unless stated otherwise.
  • We reserve the right to modify or discontinue promotions at any time without prior notice.

3. Payment Methods

We accept the following payment methods:
✔️ Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
✔️ PayPal
✔️ Apple Pay & Google Pay

  • Payment is processed securely at checkout. We do not store credit card details.
  • Orders will not be processed until full payment is received.

4. Shipping & Delivery

  • We offer domestic and international shipping. Delivery times vary based on location.
  • Estimated delivery times:
    • United States: 5-10 business days
    • International: 10-20 business days
  • Shipping fees are calculated at checkout.
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or lost packages due to incorrect addresses.

5. Order Processing & Tracking

  • Orders are typically processed within 1-3 business days.
  • Once shipped, you will receive a tracking number via email.
  • If you experience delays in receiving your order, please contact our support team.

6. Cancellations & Modifications

  • Order cancellations are only accepted within 12 hours of placing the order.
  • Once an order is processed, it cannot be canceled or modified.
  • If you need to update your shipping address, please contact us immediately.

7. Returns & Refunds

8. Product Availability & Stock

  • We strive to keep our inventory updated, but product availability is not guaranteed.
  • If an item becomes out of stock after purchase, we will notify you and offer a refund or replacement.

9. Customer Support

If you have any questions about our Sales Policy, feel free to reach out:

📍 Address: 4106 Carter Street, Dubois, Illinois, United States
📞 Phone: 618-787-6989
📧 Email: info@macrosora.xyz
🌐 Website: Macrosora